At AptaCloud, we specialize in 24/7 Microsoft Azure support to keep your business running smoothly. Our tailored support services ensure your cloud infrastructure is secure, optimized, and available whenever needed. We offer flexible support packages designed to meet the needs of businesses of any size.
We provide ongoing support and maintenance for your cloud servers, offering 15 hours of dedicated server support each month for smaller environments. For larger infrastructures, we manage the initial server setup, OS installation, patch management, and control panel configuration, ensuring your systems are secure, up-to-date, and running efficiently.
Our monitoring solutions offer complete visibility into your cloud infrastructure, with basic monitoring for smaller setups that includes application monitoring, usage alerts, and spending notifications. For larger environments, we provide full-stack infrastructure monitoring, including network insights and deep code-level visibility which helps us identify and address issues before they impact business operations.
With full DNS management capabilities, we handle everything from initial domain setup to ongoing traffic routing and optimization which guarantees minimal downtime and ensures online services remain consistently available and secure.
AptaCloud offers automated backups twice daily with customizable retention policies to ensure your data is secure. Our service includes 15-day retention for smaller setups and 30-day retention for larger, mission-critical environments. We also provide the flexibility to tailor retention policies to meet specific compliance and business needs, ensuring full alignment with your data protection strategy.
Our emergency ticket system ensures that critical issues receive immediate attention. Our support team is available to resolve urgent concerns, minimizing downtime and keeping your systems running smoothly.
We understand that downtime is costly, which is why AptaCloud offers fast, prioritized response times tailored to the size and complexity of your infrastructure. High-priority issues are resolved within 30 minutes for large enterprises and within 1 hour for smaller setups,while medium- and low-priority issues receive prompt attention based on agreed service levels.
AptaCloud provides proactive cost optimization, helping you manage and control your Azure expenses with cost forecasting, budget tracking, and spending alerts. For larger infrastructures, we offer monthly infrastructure audits, providing actionable insights to optimize resource usage and improve cost-efficiency.
AptaCloud provides expert management across a broad range of databases including SQL, MySQL, PostgreSQL, Aurora, DynamoDB, RDS, and MongoDB. Our team ensures continuous data availability and performance, with regular updates, optimization, and monitoring tailored to your business’s needs.
AptaCloud offers scalable VM support, ensuring that additional virtual machines are seamlessly integrated into your environment while maintaining performance and monitoring consistency.
AptaCloud delivers fully customizable solutions for enterprises with unique cloud requirements. From complex migrations to advanced security configurations, we create solutions designed to meet your specific operational goals and compliance needs, ensuring your cloud environment scales with your business.
For enterprise clients, AptaCloud assigns a dedicated account manager who provides personalized support, strategic guidance, and ensures all your cloud needs are met. Our account manager works closely with your IT team to align cloud operations with your business objectives.
AptaCloud is committed to being more than just a cloud support provider; we partner with enterprises to ensure long-term success. Our proactive, forward-thinking approach helps businesses scale efficiently, reduce costs, and stay ahead in today’s competitive market.
Book a 30-minute consultation to discuss your business challenges. Our team will listen to your needs and recommend tailored cloud support solutions.
Based on your budget and goals, we'll help you choose a service that meets your needs. Each service is customized to fit your organization perfectly.
A senior expert will be assigned to your project to analyze workflows, optimize processes, and enhance your cloud environment.
With AptaCloud, expect noticeable improvements right away as our team works to streamline your cloud operations.
Experience the power of cloud services with AptaCloud. Your journey to cloud excellence starts here.
